professional summary
Diligent and results-driven Network Administrator with 4+ years of hands-on experience in designing, implementing, and managing network infrastructures. Possessing a solid foundation in network security, troubleshooting, and optimization, complemented by a range of ComPTIA certifications.
professional certifications
- CompTIA A+ (2022)
- CompTIA Security+ (2022)
- CompTIA CASP+ (2022)
- CompTIA Linux+ (2022)
- ETA Fiber Optics Installer (2022)
employment history
Network Administrator at Computer Techniques, LLC - Taylorville, IL
March 2021 - Present
- Perform on-site and in-office software and hardware repairs
- Identify and resolve hardware issues with desktops, laptops, printers, and various other network devices
- Identify and troubleshoot issues with internet, television, and telephone services
- Install and maintain computer systems for residential and commercial clients
- Install and maintain operating systems and other software for residential and commercial clients
- Use common tools to remove virus, spyware, and other malicious software
- Spearhead network projects for various business clients
- Monitored and optimized network performance, resulting in improved application response times
- Develop and maintain disaster recovery plans to ensure business continuity in the event of a major outage
- Configure and maintain system backups to ensure data recovery in the
event of a disaster - Collaborate with vendors to select and implement appropriate network solutions
- Troubleshoot network problems and resolve technical issues with both hardware and software components
- Implement virtual private network (VPN) solutions that allow clients to remote access corporate resources
Inormation Technology Specialist at Illinois Army National Guard - Chicago, IL
November 2019 - Present
- Install, operate, and maintain computer systems and information technology networks
- Maintain, process, and troubleshoot military computer systems
- Perform system administration and maintain computers and servers within the computing environment and network environment
- Install, configure, and maintain network equipment
- Provide direct support for information dissemination and content staging
- Perform network operations service desk management, which includes incident and problem processing, change request processing, availability management, and user interaction
- Assist in the planning, configuration, management, and monitoring of WANs
- Handle highly sensitive information, including classified material
Electronics Repair Technician at iMechanic - Decatur, IL
January 2021 - March 2021
- Identified and resolved hardware and software issues with cellphones, desktops, laptops, gaming consoles, and various other network devices
- Used common tools to identify and remove virus, spyware, and other malicious software
- Installed various operating systems on computer systems
- Used time management skills to handle workload efficiently and effectively
education
Eastern Illinois University
August 2015 - December 2019
extra-curricular activities
Delta Chi Fraternity
August 2015 - December 2015
- President (2019)
- Associate Member Counselor (2018)
- Alumni Relations (2017)